Product Delivery
All products offered on luverny.online are delivered electronically via internet download and email access. Upon approval of your payment, order processing begins automatically. While most orders are processed instantly, processing may occasionally take up to twenty-four (24) hours.
Once processed, you will receive an order confirmation email serving as your electronic purchase receipt, containing direct access links to your purchased psychology eBooks or courses. Downloads are monitored to ensure successful access. We reserve the right to restrict download access in cases of suspected download abuse.
Refund Policy
Because our products are 100% digital goods delivered instantly via internet access, all sales are generally final and non-refundable once the product has been accessed or downloaded.
However, we value customer satisfaction and may consider refund requests under the following exceptional circumstances:
- Duplicate Purchase: If you accidentally purchased the same item twice within a 24-hour period.
- Technical Issues: If the digital file is corrupted or unaccessible, and our technical support team is unable to resolve the issue within 48 hours of being notified.
To request assistance or inquire about an order, please contact our support team with your order details and receipt.
Company & Support Information
Customer Support Email: contact@luverny.com
Operating Company: LUVERNY LLC